Encantado Technical Solutions is seeking an Audio/Visual Engineer with a background in audio/video systems and  configurations to support a major national laboratory. 

The Audio/Visual team works to design, install, maintain, and support enterprise video collaboration and conference rooms, which provide secure and reliable video and audio conferencing with screen-sharing capabilities in both classified and unclassified environments. This includes video production and editing support in both classified and unclassified environments and provide onsite Auditorium live event support. In addition, the team installs hardware and software to conference rooms across the laboratory. This role would serve as a solution architect for the A/V team focusing on support for Microsoft Teams and Crestron video conferencing technology.  

• Apply technical expertise to design, troubleshoot, install, and integrate video and audio for Microsoft Teams video conference rooms 

• Responsible for Crestron endpoint programming and Microsoft Teams integration 

• Manage and troubleshoot distributed systems to configure and maintain operation software via Microsoft Teams Admin Center and Microsoft Intune 

• Provide technical assistance and guidance to technicians for installation and maintenance videoconference rooms and auditoriums 

• Collaborate with peers and enterprise architects to implement complex technical solutions 
• Ensure systems meet security requirements and maintain asset lifecycle 

• Associates Degree (AA/AS) and 4 years relevant experience  
• Must be a US Citizen 
• Ability to obtain and maintain a U.S. Department of Energy Q security clearance 

Required Skills:

• Crestron and/or JavaScript control system programming 
• Experience with system administration of windows servers and workstations  
• Experience managing physical and virtual machines  
• Knowledge of IT infrastructure and operations with experience in audio/visual environments and Crestron videoconference equipment  
• Ability to install, update, and maintain system operating systems and application software  
• Experience troubleshooting network issues  
• Knowledge of security hardening procedures  
• Willingness to take on challenges and work independently  
• Recommends purchasing hardware and software and coordinates and performs installation  
• Ability to research and evaluate information or data regarding industry practices and/or applicable regulatory changes  
• Auditorium equipment familiarity in a production environment.  

Desired:

• Crestron Certified Programmer  
• Crestron Programmer Certification - C#  
• Certified Programmer Certification - Simple Windows  
• AVIXA Certified Technology Specialist (CTS)  
• CCIE Collaboration Certification  

WHY WORK AT ENCANTADO TECHNICAL SOLUTIONS? 

Encantado is powered by our people. We believe that together, through teamwork, communication, and dedicated service, we can accomplish more than we could individually. If a culture of collaboration and growth is important to you, you’ll feel at home at Encantado. We offer clear opportunities for advancement and comprehensive benefit packages to help our employees and their families stay healthy and feel secure. 

ABOUT US: 

Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above. 

It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.