Encantado is seeking a skilled and motivated Data Center Engineer II to join our team on a major National Department of Energy Laboratory in Albuqueruqe. The ideal candidate will have a strong understanding of data center operations and maintenance, ensuring optimal performance and reliability of our infrastructure. This role involves monitoring systems, troubleshooting issues, and implementing best practices to maintain a secure and efficient data center environment.

On occasion will require to work flexible hours and support on-call duties and shift work.

• Day-to-Day Operations: Oversee daily operations of the data center, including monitoring system performance, capacity management, and ensuring uptime of critical infrastructure.
• Maintenance and Support: Perform routine maintenance on servers, storage, and networking equipment. Conduct regular inspections and preventive maintenance to ensure optimal performance.
• Troubleshooting: Identify and resolve hardware and software issues in a timely manner. Collaborate with other teams to address complex problems and implement effective solutions.
• Documentation: Maintain accurate documentation of data center configurations, procedures, and incidents. Update knowledge base articles and operational manuals as needed.
• Monitoring and Reporting: Utilize monitoring tools to track system performance and generate reports on key metrics. Analyze data to identify trends and recommend improvements.
• Security Compliance: Ensure compliance with security policies and procedures. Assist in implementing security measures to protect data center assets.
• Collaboration: Work closely with cross-functional teams, including network engineers, system administrators, and IT support staff, to ensure seamless operations and project execution.
• Project Involvement: Participate in data center projects, including hardware upgrades, migrations, and capacity planning. Provide technical expertise and support during project implementation.

• Must be a U.S. Citizen.
• Must be able to obtain and maintain a security clearance
• Must have a BS/BA and at least 2 years of relevant experience. In lieu of degree must have 8 years of job related experience.
• Must have a valid driver’s license

Required Skills:

• Strong knowledge of server hardware, storage systems, and networking equipment.
• Familiarity with data center infrastructure management (DCIM) tools and monitoring solutions.
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure) is a plus.
• Excellent troubleshooting skills and the ability to work under pressure.
• Strong communication and interpersonal skills, with the ability to work effectively in a team environment.

Desired skills:

• Relevant certifications (e.g., CompTIA Server+, Cisco CCNA, or equivalent) are preferred.
• Minimum of two years of ICT Infrastructure design experience.
• Strong computer skills with emphasis on Microsoft Office applications are required.
• Ability to successfully handle multiple priorities simultaneously.
• Ability to collaborate work effort between multiple groups.

Physical Requirements

• Ability to lift and move heavy equipment (up to 50 lbs).
• Willingness to work in a data center environment, which may include exposure to noise, heat, and electrical equipment.
• Must be able to climb ladders and work in a variety of locations associated with reviewing Telecommunications Spaces.

WHY WORK AT ENCANTADO TECHNICAL SOLUTIONS?

Encantado is powered by our people. We believe that together, through teamwork, communication, and dedicated service, we can accomplish more than we could individually. If a culture of collaboration and growth is important to you, you’ll feel at home at Encantado. We offer clear opportunities for advancement and comprehensive benefit packages to help our employees, and their families stay healthy and feel secure.

ABOUT US:

Encantado Technical Solutions (ETS) is an unpopulated joint venture between Edgewater Federal Solutions, Inc. and ECS Federal, LLC. ETS is bolstered by second-tier subcontractors KeyLogic and Amentum. As ETS is unpopulated, employees will work for one of the four companies listed above.

It has been and continues to be the policy of Encantado Technical Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other status protected by applicable law.